Safaricom customers will send money for free for 24 hours through midnight Tuesday as a “modest gesture” after the company experienced total outage for the better part of Monday.
Safaricom CEO Bob Collymore announced in which all services are currently fully restored.
“We had two traffic outlets which failed rapidly one after the some other. In response, as a priority, the team very quickly started out operating the affected functions through our redundant equipment in order to restore services,” he said.
“Although most customers could call, text along with use data by noon along with M-PESA by late afternoon yesterday, in which work came to an end in which morning. We are currently working to ensure in which network stability continues,” added Mr Collymore.
The company has already sent SMSes to its customers.
He went on: “I truly appreciate our customers’ patience along with understanding as we worked to resolve the issue along with sincerely thank you for staying connected to Safaricom.
Just as before, we would certainly like to apologise for all inconvenience caused. Thank you for staying on our network.”
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Safaricom customers to send money for free on M-Pesa for 24 hours